AOP
In Remembrance 2023
OK, AS I am sure most of you must be aware, I have been selling hand made replicas of cork floats and wires. I have been really lucky to have done reasonably well in getting my money back that they cost me, and I have been pleased with the responses I get from those who have bought them.
Until today.
A guy orders a cork and float and like all the rest I send him one. Awhile later, he gets back to me through Paypal demanding that I return his money and the cost of shipping it back to me. He said that the wire is too flimsy because it was not 3/32. He said also that the wire was not in the "exact center" of the cork. Further, he said that the epoxy was sticky like it wasn't mixed properly.
I informed him that it is usual for the buyer to give the vendor a chance to make things right, and not just demand that I owe him X amount. But to go ahead and return it.
To address the points he made, I stated in the descriptions of the floats on the forum, that the wire would be 1/16 Stainless welding wire. As far as the wire not being in the exact center of the cork, I do the best I can with a drill press and drill press machine vise, but the drill bit is thin and flexible and the varying density of cork deflects the bit sometimes. I do the best I can. About the sticky epoxy, sometimes humidity effects the surface. They are dry and hard when I send them out. You might try to stick it in the oven at around 150 degrees for an hour or two. Heat accelerates the drying.
If the cork floats on the gas and the wire doesn't flap around in the breeze, that's all they're supposed to do. I am not aware of how a slightly off center wire will make a difference, but ....
There is no way for me to make a fuel gage from a cork and a wire that will be accurate by the regulations, which state that the gage must read "Zero" when there is no more useable fuel in the tank. All I can do is do my best to make a functional copy of the fuel gage that was originally approved.
If any of you are dissatisfied with the workmanship or function of the cork floats I have made, by all means get back to me and I will do anything that I can to make it right.
Until today.
A guy orders a cork and float and like all the rest I send him one. Awhile later, he gets back to me through Paypal demanding that I return his money and the cost of shipping it back to me. He said that the wire is too flimsy because it was not 3/32. He said also that the wire was not in the "exact center" of the cork. Further, he said that the epoxy was sticky like it wasn't mixed properly.
I informed him that it is usual for the buyer to give the vendor a chance to make things right, and not just demand that I owe him X amount. But to go ahead and return it.
To address the points he made, I stated in the descriptions of the floats on the forum, that the wire would be 1/16 Stainless welding wire. As far as the wire not being in the exact center of the cork, I do the best I can with a drill press and drill press machine vise, but the drill bit is thin and flexible and the varying density of cork deflects the bit sometimes. I do the best I can. About the sticky epoxy, sometimes humidity effects the surface. They are dry and hard when I send them out. You might try to stick it in the oven at around 150 degrees for an hour or two. Heat accelerates the drying.
If the cork floats on the gas and the wire doesn't flap around in the breeze, that's all they're supposed to do. I am not aware of how a slightly off center wire will make a difference, but ....
There is no way for me to make a fuel gage from a cork and a wire that will be accurate by the regulations, which state that the gage must read "Zero" when there is no more useable fuel in the tank. All I can do is do my best to make a functional copy of the fuel gage that was originally approved.
If any of you are dissatisfied with the workmanship or function of the cork floats I have made, by all means get back to me and I will do anything that I can to make it right.